HospitalityHospitality & RetailOnline CoursesSIT20316 Certificate II in Hospitality
SIT20316 Certificate II in Hospitality

Total Units: 12 units

Nationally recognised Qualification

Duration: Self Paced (up to 9 months)

100% Online Study

What you will learn

The SIT20316 Certificate II in Hospitality develops the practical and theoretical skills needed to work effectively in a hospitality environment. Learners are required to be employed in an operational hospitality environment to gain the required workplace skills and knowledge. As part of the training and assessment process, learners will be required to undertake practical demonstrations and observations within their workplace and have Third Party Reports completed by their supervisor.

Fast Turnaround

ACOHR prides itself on its fast turnaround facilitating individualised study plans, allowing learners to work at their own pace. All assessments are marked with feedback provided within 10 working days! Learners always have units to work on so there is no waiting before moving on to the next unit!

Specialised Training

ACOHR provides learners with a dedicated trainer to support them through their learning journey. Trainers have extensive industry experience allowing them to not only support learners in their learning journey and give guidance when entering or advancing in the workforce. Administrative support is available after hours.

Nationally Recognised Qualification

All ACOHR’s qualifications are nationally recognised on the Australian Qualifications Framework (AQF) from Certificate II to Diploma level. For more information on the AQF or about SIT20316 Certificate II in Hospitality, go to www.myskills.gov.au.

Prices from $799

Course Description


ACOHR’s SIT20316 Certificate 2 in Hospitality is offered online and provides basic skills and knowledge for students to work as operational staff in hospitality establishments. Students use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge.

Career Outcomes

  • Bar attendant
  • Café attendant
  • Catering assistant
  • Food and beverage attendant
  • Front office assistant
  • Porter
  • Room attendant.